President
Mark Minchew, CRS

President-Elect
Mary T. McCall, CRS

First Vice President
Ron Canning, CRS

Immediate Past President
Franklin T. Serio, CRS

Chief Executive Officer
Nina Cottrell

Terms
All terms are one year in length.

Mark Minchew was the first president of the Lone Star CRS Chapter and was one of the founders and the first president of the Austin CRS Sub-Chapter. He has served the Council on multiple committees, on the board of directors and as a regional vice president. He is the broker/owner of two RE/MAX franchises and often has been the number one RE/MAX producer in the Austin Council. He received the CRS President’s Award and Medallion Award, and he was inducted into NAR’s Omega Tau Rho fraternity for outstanding contributions to the education of REALTORS®. Minchew holds a master’s degree in education from Baylor University and has served as an NAR Director. He holds seven NAR Designations, and he became a CRS in 1986 and a REALTOR® in 1977.

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Mary McCall became a REALTOR® in 1988 and received her CRS Designation in 1993. She served as president of the Greater Tampa Association of REALTORS® (GTAR) in 2001, and she was the 2003 president of the Florida CRS Chapter. She has been named REALTOR® of the Year by the Greater Tampa Association of REALTORS®, the Tampa Chapter of the Women’s Council of REALTORS®, and the Florida CRS Chapter. In 2005, she was selected as Florida Associate REALTOR® of the Year. She’s a CRS Medallion Award recipient and has served on numerous committees and the Board of Directors for CRS, GTAR, the Florida Association of REALTORS®, and NAR. She was also a CRS regional vice president for two terms. McCall is a Broker Associate with RE/MAX ACR Elite Group and is in the RE/MAX Hall of Fame.

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Frank Serio began his real estate career in 1984 in Ocean City, Md. He was president of the Coastal Association of REALTORS® and is a previous REALTOR® of the Year as well as President’s Award recipient. Serio has served on numerous committees on the local, state and national levels for the National Association of REALTORS® and the Council. He is a senior instructor for the Council. Serio enjoys living by the water in Fenwick Island, Del., and he and his wife Audrey are currently the brokers/owners of RE/MAX By The Sea in Bethany Beach, Del., where he actively sells real estate.

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For more than 30 years, Nina Cottrell has worked for the NAR affiliate family, beginning as a secretary and working her way up in 1999 to the position of CEO at the Council of Residential Specialists, Early on, she worked with the Residential Brokerage (CRB) and Commercial Investment (CCIM) division of the National Institute of Real Estate Brokerage, which was later renamed the REALTORS® National Marketing Institute. During this time, it was determined that there was a need for training geared for sales agents. This decision led to the formation of the Council of Residential Specialists organization and its Certified Residential Specialist (CRS) Designation. Twenty-nine years after the CRS Designation began, Cottrell has worked with a new Council President each year and has seen the organization’s membership grow to more than 47,000. Never one to rest, she is lending her guidance to new Council initiatives such as enhancing the education offerings for CRS Members and students, and moving forward on international expansion in line with the Council of Residential Specialist’s strategic plan.

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